Términos del servicio

Effective Date: March 2026  |  Last Updated: March 2026

Key Terms at a Glance

This summary provides a quick overview of the most important points in these Terms of Service. The full terms follow below and are legally binding.

Topic	Summary
Eligibility	You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services
Your account	You are responsible for keeping your login credentials secure and your account information up to date
Orders & pricing	All prices are subject to change; we reserve the right to cancel orders due to errors, fraud, or stock limitations
Returns & refunds	Returns are subject to our Return, Refund & Exchange Policy (30-day window; conditions apply)
Product information	We strive for accuracy but cannot guarantee exact color reproduction on all screens; cricket equipment performance may vary
Intellectual property	All Bolt Cricket content, logos, and branding are our property and may not be copied without permission
Dispute resolution	Disputes are resolved through informal negotiation first, then binding arbitration under Illinois law
Governing law	State of Illinois, United States
Contact	info@boltcricket.com  |  Wheeling, IL 60090, US

 

1. Introduction and Acceptance of Terms

This website is operated by Bolt Cricket (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the Bolt Cricket website, online store, and all related information, tools, content, products, and services (collectively, the “Services”).

By accessing our website or making a purchase, you agree to be bound by these Terms. If you do not agree, you may not access or use the Services. These Terms apply to all users, including browsers, registered customers, vendors, and content contributors.

Our store is powered by Shopify Inc., which provides the e-commerce platform that enables us to sell products and deliver the Services to you.

2. Eligibility

By using our Services, you represent and warrant that:

•       You are at least 18 years of age, or the age of majority in your jurisdiction, whichever is greater.

•       If you are allowing a minor dependent to use the site, you accept full responsibility for their activity and any resulting transactions.

•       You will use the Services only for lawful purposes and in compliance with all applicable laws and regulations.

 

3. Your Account

When you create an account on Bolt Cricket, you agree to:

•       Provide accurate, current, and complete information during registration and checkout.

•       Keep your account credentials confidential and not share your username or password with others.

•       Promptly update your account details (including email, shipping address, and payment information) to ensure they remain accurate.

•       Accept responsibility for all activity that occurs under your account, whether or not authorized by you.

 

We reserve the right to suspend or terminate accounts that we reasonably believe are involved in fraudulent, abusive, or unauthorized activity.

4. Products, Pricing, and Availability

4.1 Product Descriptions and Accuracy

We make every effort to display accurate product descriptions, images, specifications, and pricing on our website. However:

•       Colors displayed on screen may vary from actual products due to differences in monitors, display settings, and photography.

•       Cricket equipment performance disclaimer: The performance of cricket bats, gloves, pads, and other equipment depends on factors including break-in period, playing conditions, technique, and maintenance. Product descriptions reflect typical performance under standard conditions and are not a guarantee of specific results.

•       Weights and measurements listed are approximate and may have minor variations within manufacturing tolerances.

 

4.2 Pricing

All prices are displayed in the currency indicated at checkout and are subject to change without prior notice. Prices do not include shipping, duties, or applicable taxes, which will be calculated and displayed at checkout. In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

4.3 Availability and Order Limits

Some products may be available in limited quantities or exclusively online. We reserve the right to limit the quantity of any product per person, household, or order, and to refuse or cancel orders that we reasonably believe are placed by resellers or dealers. If we cancel your order, we will notify you at the email address on file and process a full refund.

5. Orders and Payment

When you place an order through our website:

•       Your order constitutes an offer to purchase. We reserve the right to accept or decline any order at our sole discretion.

•       You agree to provide accurate and complete billing and payment information.

•       Credit card information is always encrypted during transmission. Your content (excluding payment data) may be transmitted unencrypted over various networks during processing.

•       We reserve the right to cancel orders if we detect inaccurate information, suspected fraud, or if the product is unavailable.

 

For information about returns and refunds, please refer to our Return, Refund & Exchange Policy.

6. Returns, Refunds, and Exchanges

Certain products may be subject to return or exchange in accordance with our Return, Refund & Exchange Policy, which is incorporated into these Terms by reference. Key points include:

•       A 30-day return window from date of delivery.

•       Items must be unused, unworn, and in original packaging with all tags intact.

•       Sale items, custom products, gift cards, and personal care items are generally non-returnable.

•       EU customers are entitled to a 14-day cooling-off period under EU consumer law.

 

For full details, including how to initiate a return and our refund timeline, please review the complete Return, Refund & Exchange Policy on our website.

7. Intellectual Property

All content on the Bolt Cricket website — including but not limited to text, graphics, logos, product images, photographs, videos, page layout, design elements, and software — is the property of Bolt Cricket or its licensors and is protected by applicable intellectual property laws.

You may not, without our prior written consent:

•       Reproduce, duplicate, copy, modify, or distribute any content from our website.

•       Use our trademarks, logos, or brand name for any commercial purpose.

•       Scrape, crawl, or use automated tools to extract content or data from our site.

•       Frame, mirror, or create derivative works based on our website content.

 

8. User Content, Reviews, and Submissions

If you submit content to our website — including product reviews, comments, suggestions, ideas, or other materials (“User Content”) — you grant Bolt Cricket a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, publish, translate, and distribute that content in any medium.

By submitting User Content, you represent and warrant that:

•       Your content is original, accurate, and does not violate any third-party rights (including intellectual property, privacy, or publicity rights).

•       Your content does not contain unlawful, defamatory, obscene, threatening, or otherwise objectionable material.

•       Your content is free of viruses, malware, or other harmful code.

•       You are not impersonating another person or misrepresenting your identity.

 

We reserve the right to monitor, edit, or remove any User Content at our sole discretion, but we are not obligated to do so. We assume no liability for User Content posted by you or any third party.

9. Prohibited Uses

You agree not to use the Services or any content on our website for any of the following purposes:

•       Any unlawful purpose or to solicit others to engage in illegal activity.

•       To violate any international, federal, state, or local laws or regulations.

•       To infringe upon the intellectual property rights of Bolt Cricket or any third party.

•       To harass, abuse, defame, threaten, intimidate, or discriminate against any person on the basis of race, gender, sexual orientation, religion, ethnicity, age, national origin, or disability.

•       To submit false, misleading, or fraudulent information.

•       To upload or transmit viruses, malware, or any code intended to disrupt the functionality of the Services.

•       To collect, harvest, or track the personal information of other users.

•       To spam, phish, scrape, crawl, or engage in any automated data collection.

•       To interfere with or circumvent the security features of the Services.

 

Violation of any prohibited use may result in immediate termination of your access to the Services.

10. Third-Party Links, Tools, and Services

Our website may contain links to third-party websites, tools, or services that are not owned or controlled by Bolt Cricket. These may include payment processors, shipping carriers, social media platforms, and product review services.

Please be aware that:

•       We do not monitor, endorse, or assume responsibility for the content, accuracy, privacy practices, or policies of any third-party website or service.

•       Your use of third-party tools made available through our site is entirely at your own risk and discretion.

•       Third-party tools are provided “as is” and “as available” without any warranties from Bolt Cricket.

•       We encourage you to review the terms and privacy policies of any third-party service before engaging with it.

 

We are not liable for any harm, loss, or damage arising from your use of or reliance on any third-party website, product, or service.

11. Errors, Inaccuracies, and Corrections

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, or transit times. We reserve the right to correct any errors and to update or change information at any time without prior notice, including after you have placed an order.

If a material error affects your order (such as a significant pricing mistake), we will contact you at the email address on file to discuss options, which may include cancelling the order and issuing a full refund.

12. Disclaimer of Warranties

The Services and all products purchased through the Services are provided “as is” and “as available” without warranties of any kind, either express or implied.

To the fullest extent permitted by applicable law, Bolt Cricket disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Without limiting the foregoing, we do not guarantee that:

•       The Services will be uninterrupted, timely, secure, or error-free.

•       The results obtained from using the Services will be accurate or reliable.

•       Any specific product will meet your individual performance expectations.

 

Cricket equipment, including bats, is a natural product subject to variation. Performance depends on multiple factors including playing conditions, technique, maintenance, and break-in. No warranty is provided regarding specific on-field performance outcomes.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Bolt Cricket, its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

•       Loss of profits, revenue, data, or savings

•       Replacement costs or loss of use

•       Personal injury or property damage arising from your use of the Services

•       Any errors, omissions, or inaccuracies in content

•       Unauthorized access to or alteration of your transmissions or data

 

This limitation applies whether the claim is based on contract, tort (including negligence), strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.

In jurisdictions that do not allow the exclusion or limitation of certain damages, our liability shall be limited to the maximum extent permitted by law. In all cases, our total aggregate liability for any claim arising from or related to the Services shall not exceed the amount you paid to Bolt Cricket in the twelve (12) months preceding the event giving rise to the claim.

14. Indemnification

You agree to indemnify, defend, and hold harmless Bolt Cricket and its parent company, subsidiaries, affiliates, partners, officers, directors, employees, agents, contractors, licensors, service providers, and suppliers from and against any claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from or related to:

•       Your breach of these Terms of Service.

•       Your violation of any applicable law or third-party rights.

•       Your use of the Services or any product purchased through the Services.

•       Any User Content you submit.

 

15. Dispute Resolution

15.1 Informal Resolution

Before initiating any formal legal action, you agree to contact us at info@boltcricket.com to attempt to resolve any dispute informally. We will make reasonable efforts to resolve the matter within 30 days of receipt of your written notice.

15.2 Binding Arbitration

If an informal resolution is not reached, any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA). The arbitration shall take place in Cook County, Illinois, and the arbitrator’s decision shall be final and binding.

15.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted on an individual basis only, and not as part of a class, consolidated, or representative action.

15.4 Exceptions

Notwithstanding the above, either party may seek injunctive or equitable relief in a court of competent jurisdiction for claims relating to intellectual property infringement or unauthorized access to the Services.

16. Governing Law and Jurisdiction

These Terms of Service and any separate agreements through which we provide Services shall be governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict of law principles. Any legal proceedings not subject to arbitration shall be brought exclusively in the state or federal courts located in Cook County, Illinois.

17. Termination

You may terminate your use of the Services at any time by discontinuing use of our website and, if applicable, requesting account deletion by contacting us at info@boltcricket.com.

We may suspend or terminate your access to the Services immediately, without prior notice, if we reasonably believe that you have violated these Terms. Upon termination:

•       You remain liable for any amounts owed, including outstanding orders.

•       Sections that by their nature should survive termination will continue to apply, including intellectual property, limitation of liability, indemnification, dispute resolution, and governing law provisions.

 

18. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permitted by law. The unenforceable portion shall be deemed severed from these Terms, and the remaining provisions shall continue in full force and effect.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and Return, Refund & Exchange Policy, constitute the entire agreement between you and Bolt Cricket regarding your use of the Services. They supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any ambiguities shall not be construed against the drafting party.

20. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms at our sole discretion. When material changes are made, we will update the “Last Updated” date at the top of this page. We may also notify you by email or through a prominent notice on our website.

Your continued use of the Services after any changes are posted constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

21. Frequently Asked Questions (FAQ)

Q: What are the Bolt Cricket Terms of Service?

A: These Terms of Service are the legal agreement between you and Bolt Cricket that governs your use of our website and online store, including browsing, account creation, and purchases. By using our site, you agree to these Terms.

Q: Do I need an account to shop on Bolt Cricket?

A: You can browse our products without an account, but creating an account is required for checkout, order tracking, and managing your preferences. You are responsible for keeping your login credentials secure.

Q: Can Bolt Cricket change product prices without notice?

A: Yes. All prices are subject to change without prior notice. However, once an order is confirmed and payment is processed, the price at checkout is the price you pay. If a pricing error is discovered, we will contact you before taking action.

Q: What happens if there is an error on my order?

A: If we discover an error in pricing, product description, or availability after your order is placed, we will contact you by email to discuss your options, which may include cancellation with a full refund.

Q: What is Bolt Cricket’s return policy?

A: We offer a 30-day return window. Items must be unused, in original packaging, and accompanied by proof of purchase. Sale items, custom products, and gift cards are generally non-returnable. Full details are in our Return, Refund & Exchange Policy.

Q: What law governs these Terms?

A: These Terms are governed by the laws of the State of Illinois, United States. Disputes are resolved through informal negotiation first, followed by binding arbitration in Cook County, Illinois if needed.

Q: Can Bolt Cricket terminate my account?

A: Yes. We may suspend or terminate your account if we reasonably believe you have violated these Terms, engaged in fraudulent activity, or misused the Services. You may also close your account at any time by contacting us.

Q: How will I know if these Terms change?

A: We update the “Last Updated” date at the top of this page whenever changes are made. For material changes, we may also notify you by email. Continued use of the site after changes constitutes acceptance.

 

22. Contact Information

If you have any questions, concerns, or feedback about these Terms of Service, please contact us:

Email: info@boltcricket.com

Mailing Address: Bolt Cricket, Wheeling, IL 60090, United States

Response Time: Within 1–2 business days